Charlton Central Neighbourhood Watch

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16/11/2024 - ALERT - TRADING STANDARDS

ALERTS TRADING STANDARDS 13/11/2024 Missed delivery scams If you have looked in your junk box lately, or even in your main inbox, you may have seen an email claiming you had missed a delivery. Criminals use what we call the ‘spray and pray’ method. Sending out millions of these messages each month across a variety of different brands in hope of catching you out. Check the emails properly, especially from the address the emails came from, which are often just randomised letters automatically generated by the scammers. Other tell-tale signs are a lack of any information about the contents of your parcel, the email being written poorly or looking sloppy, or not using a personal greeting and simply addressed 'Dear customer'. Delivery companies usually do not handle money from the customer directly, often being paid through the supplier, meaning if any supposed failed delivery warning asks for your bank details, take it with extreme caution. These kinds of emails try and rush you by warning the package could be lost within days if action is not taken - something delivery businesses never do. WHERE TO REPORT Protect others by reporting incidents like this. Report suspicious texts you have received but not acted upon, by forwarding the original message to 7726, which spells SPAM on your keypad. Report suspicious emails you have received but not acted upon, by forwarding the original message to report@phishing.gov.uk If you, or anyone you know, have been affected by this fraud or any other scam, report it to Action Fraud by calling 0300 123 2040 or visiting www.actionfraud.police.uk tradingstandards@royalgreenwich.gov.uk

14/11/2024 - ALERT - TRADING STANDARDS

During the past few weeks there has been disruption to several Charlton streets as new gas pipes have been laid and new meters fitted. This has resulted in a lot of gas fitters knocking on doors and having entry to properties to check gas supplies. If you have someone knocking on your door purporting to be a gas worker please check their ID carefully before letting them into your home. Genuine gas fitters work as a team so if they are on their own be very suspicious. If in doubt, ask them for their Customer Service number and ask them to come back in a couple of hours. Check with the company. A genuine gas fitter will accommodate this. Stay safe.